FAQs

Questions & Answers

1. How long are lead times?

Marvin Signature products are generally delivered in 3-4 weeks, dependent on level of customization.  Products from the Elevate and Essential collections reach AVI in 10 days or less.

2. How does Marvin compare in price to Pella and Andersen?

There are many different options and products and depending on the product, AVI can meet the budget.

3. What’s wrong with vinyl windows?

Vinyl windows can warp or become brittle over time. Because they are made of plastic material, vinyl windows do not withstand changes in temperature as well as fiberglass windows. Ultrex® pultruded fiberglass outperforms vinyl and vinyl/wood composites in virtually every measurable category. While the vinyl windows will bend, break and/or crack over time, Marvin Elevate and Essential windows made with Ultrex hold strong and perform under extreme weather conditions without showing age or wear. Furthermore, while Vinyl windows are considered low-maintenance compared to wood, vinyl windows also do not have the longevity that fiberglass windows provide, both in structure and in aesthetics, as they discolor over time.

Ultrex pultruded fiberglass is eight times stronger than vinyl and three times stronger than wood/vinyl composites. That is as tough as steel. So when a house settles and years pass, Marvin Elevate and Essential windows stay true to form & color and resist sagging. Another perk of a stronger window frame constructed with Ultrex, is the reduction of frame thickness and therefore an increase in glass surface area — providing a greater view.

If you are concerned about energy-efficiency and making your space more “green,” vinyl windows are not a great option. While vinyl is considered recyclable, the proportion of the amount being recycled to the amount being produced is minimal. Vinyl windows also have the potential to outgas pollutants into the air, unlike fiberglass. Additionally, the production of vinyl windows requires more energy and resource consumption than the production of fiberglass windows. Ultrex, on the other hand, is made from silica sand — a safe and abundant natural resource — and requires 39% less energy to produce than vinyl. Furthermore, the Ultrex manufacturing facility is ISO certified for Quality Management and Environmental Management Systems, and fully complies with the 1990 Clean Air Act.

4. Do the colors in Marvin’s window collections cross over?

Yes. Marvin colors in the Signature, Elevate and Essential collections can be mixed and matched on the same project.

Marvin offers nineteen color options — from subtle earth tones to bold, attention-grabbing hues; all are deep, rich and most importantly long lasting.

When it comes to the Elevate and Essential window collections, Ultrex provides a superior finish that can be painted without voiding the warranty. The colors are so durable; the high-performance coating process that all the products undergo has been patented — ensuring they look as good on the outside as they are tough on the inside. Elevate and Essential collections offer six color options including: Stone White, Pebble Gray, Cashmere, Bronze, Evergreen and Ebony.

5. Why should I buy Marvin?

The American Made craftsmanship is what separates Marvin from the competition. There is an attention to detail that you will not find from most window and door companies. Marvin products are known for a superior level of quality, and that quality along with the Marvin name adds value and credibility to your home. In addition, the local service and knowledge that is provided by the experienced team at AVI assures that your project is on time and on budget.

Visit one of AVI’s six showrooms located in the Greater Atlanta area, or our seventh location in Nashville, Tennessee, to truly experience Marvin’s quality and craftsmanship. After a product demonstration, speak with an AVI expert about how Marvin’s wide range of products and design options to fit any budget and aesthetic providing the best total solution. Explore the various price points available from Marvin before you buy and learn about the many customizable interior and exterior options.

6. What are the differences between the Marvin window and door collections?

The Marvin Signature Collection offers the broadest range of product types, sizes, configurations and design options. Every detail is considered, delivering the highest level of craftsmanship, unrivaled appeal and unparalleled performance. The Signature Collection includes the Ultimate and Modern product lines.

The Marvin Elevate Collection is an ideal blend of design and strength. Patented fiberglass exteriors stand up to all elements, outperforming and outlasting vinyl, roll-form aluminum and other fiberglass composites. Warm wood interiors add timeless beauty while resilient, long-lasting fiberglass stays strong even in the toughest conditions.  Elevate Wood-Ultrex windows have real wood interiors, but the exteriors are made from Ultrex Fiberglass, while the Essential windows use Ultrex Fiberglass for both the interior and exterior.

The Marvin Essential Collection offers clean lines and versatile style, making it easy to meet your project demands. Strong, durable fiberglass exteriors and interiors are both visually striking and virtually maintenance free. With narrow profiles, clean lines and simpler features and options, Essential makes it easier to choose your perfect replacement product.

7. Can you clarify the tempered glass code for builders?

Yes. AVI’s experts will help you comply with your local building codes.

8. Do you offer installation?

Yes! AVI is more than a supplier. Our installation experts have been professionally trained and certified by our in-house Installation Masters trainer. In addition, AVI’s installers are Marvin Authorized Installers. This ensures quick and worry-free installation of all our windows and doors. We are so confident with our investment in the knowledge and expertise of our InstallationMasters  that we back our work with a 10-year installation warranty.